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How to make dump of stream for support

Posted on January 29, 2020January 29, 2020

Sometimes we can request you make dump of stream for analyse and solve an issue.

Steps:

1) Check-on “Record” option (so server will be record incoming stream).

2) Start stream. Please use content where we can see the issue. For example: if you have audio sync issue then please stream speaker or special video.

3) After 1-2 mins stop stream.

4) Open folder with records and send recorded file called Line_*****.flv to our support email Support@GaraninApps.com

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